SHILPA ALESHWARAM

Type of organization: Manufacturing Glass Lined Reactors, Heat Exchangers, Rotatory Cone Vaccum Dryers, Receivers, Storage Tanks, Pumps, Isolators, Valves.

ROLES & RESPONSIBILITIES:

• Prepared accurate and competitive techno-commercial proposals for pharmaceutical chemical and process equipment based on customer enquiries, technical specifications, and User Requirement Specifications (URS).
• Analyzed customer requirements and translated technical needs into suitable equipment solutions aligned with engineering standards, manufacturing capabilities, and project requirements.
• Evaluated customer specifications and equipment requirements to ensure technical feasibility, commercial competitiveness, and compliance with project expectations.
• Prepared and reviewed commercial quotations, technical offers, and supporting documents to ensure accuracy and timely submission to customers.
• Followed up with clients regarding submitted quotations, technical clarifications, commercial negotiations, and proposal status to support business development activities.
• Interacted directly with customers to clarify technical queries, discuss and negotiate final pricing, confirm commercial terms, and coordinate dispatch schedules and delivery details to ensure smooth order execution and customer satisfaction.
• Supported post-order project execution by coordinating the preparation, submission, review, and approval of General Arrangement Drawings (GADs).
• Liaised with Planning, Production, Purchase, Quality, and Design teams to monitor project progress and ensure timely execution in accordance with approved specifications and delivery schedules.
• Monitored manufacturing progress and coordinated with relevant departments to identify potential delays, resolve execution-related issues, and maintain project timelines.
• Maintained regular communication with customers to provide project status updates, address technical and commercial queries, and ensure customer satisfaction throughout the project lifecycle.
• Coordinated dispatch planning by tracking equipment manufacturing status, verifying readiness, and aligning dispatch schedules with customer commitments and site requirements.
• Facilitated coordination between customers and internal teams to ensure smooth information flow, timely approvals, and effective resolution of project-related concerns.
• Maintained and updated customer enquiries, quotation records, order details, and project status information using CRM and SAP systems.
• Assisted in identifying customer requirements, evaluating project feasibility, and developing commercially viable solutions to improve proposal quality and customer engagement.
• Ensured timely follow-up on pending approvals, material availability, production updates, and dispatch requirements to minimize delays and support on-time delivery.
• Built and maintained professional customer relationships through consistent follow-ups, effective communication, and responsive coordination throughout the sales and execution process.

Type of organization: CLAIR is dedicated to supply of Air Pollution Control equipment like Electrostatic Precipitators, Reverse Air Bag Houses, Pulse Jet Bag Filters, Industrial Fans, Ash Handling Systems, Gas Conditioning Systems to Cement, Sugar, Steel, Power and other process industries.

ROLES & RESPONSIBILITIES.

• Enquiry study and understand the client requirement in detail if required, discuss with internal teams and start working on that enquiry.
• Studying and reviewing the technical data and specifications to prepare general arrangement drawing as per the customer requirements in 2D layout using CAD.
• Coordinating with internal product specialists to collect needed input to prepare the Proposal as well as GA Drawings.
• VC Meetings with clients and internal (as per requirements)
• E&I technical and cost follow ups with E&I and Marketing depts.
• Ensuring timely completion of proposal/project deliverables within the allotted time and with quality.
• Approaching the customer through projects for approval, if any comments to be modified accordingly.
• Preparing techno-commercial offers for Industrial fans.
• Material and cost estimation of the project.
• Monitors and analyzes cost trends, Market changes and suppliers as a basis for specific cost estimating.
• Preparing BOI indents for fans.